This client’s core business is their MatrixOptmizer suite. This suite sets the foundation for a Customer Intelligence Framework by implementing proven process phases for deriving insights. To derive actionable insights, MatrixOptimizer analyzes customer data in three key customer intelligence modules: Customer Segmentation, Attrition and migration, and Value and Growth.

MatrixOptimizer was first designed for .NET platform. HT was involved mostly in the programming of the design that was already done at LMI. When LMI decided to move to open source, HT was asked to carry out the research and design work as well. HT played a crucial role in porting MatrixOptimizer from the .NET platform to Open Source (www.openi.org), including design, coding, testing, and deployment.

Technologies:

  • Microsoft .NET platform:
    • presentation: ASP.NET, HTML, JavaScript
  • Languages: VB.NET, C#.NET
  • Database : MS Analysis Services, MS SQL Server
  • Tools: XML, XSLT, eBlocks, NUnit, CVS, NANT, CruiseControl, Agile development.
  • Open-source platform (www.openi.org) :
    • presentation: HTML, JavaScript, JSP, JSTL, WCF
  • MVC : Spring Framework
  • Language: java
  • Database: MS Analysis Services, MS SQL Server
  • Tools: jPivot, jFreeChart, XMLA, XML, XSLT, JUnit, CVS, ANT, CruiseControl, Agile development

Client: Loyalty Matrix, San Francisco